Manage Term Deposit online - what is the Six Business Day Variation Period? Can I get the balance of the $5 Hey You credit refunded from my Hey You account? Is my Digital Card safe if my phone is stolen? Your phone is always with you. © 2017 Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. Can I use the Westpac Banking Action for Google Assistant for general customer service support? How do I know the cheque went through if my phone 'died' whilst submitting it? What is the 'Pay' button in the Westpac Mobile Banking app? What does it … What is the Centsitive Objects by Hayden Cox range and how much does it cost? Can I use my Online Banking details to sign in to the Westpac App? Go to Google Play store and download the Westpac Pay app 2. Can someone else use the Google Assistant to access my Westpac accounts? Some branches now open weekends. Are there any fees or charges for adding my card to Google Pay? Why do I need to nominate a default account? (bank feeds). What happens if I don’t receive an email notification? What is BPAY View® and how do I register for it? I received an email from Westpac. Which cards are eligible for a Digital Card? How do I set up a credit card repayment reminder in the Westpac Mobile Banking app? Why? I'm having trouble linking the Westpac Action. How do I share my BSB and account details? Set up Apple Pay Enjoy all the benefits of your Westpac credit or debit Mastercard with Apple Pay on iPhone, Apple Watch, iPad and Mac. How do I install the Travel Companion feature? What are the new upgraded features of Online Banking? What security devices are available in Online Banking? Which devices are eligible for the Westpac Keyboard? How will my personal information be shared with Fitbit? I received an SMS notifying me that the deposit wasn't processed, and I have already destroyed the cheque. Key features • Quick Balance – view your balances and recent transactions for up to 3 accounts, and transfer money between these accounts without having to sign in^ • Sign in with your fingerprint on compatible phones. With an EFTPOS terminal you have the capability to: Accept cards- Accept all major New Zealand EFTPOS, debit and credit cards, as well as UnionPay and international credit and debit cards. How do I get an emergency card replacement while I'm overseas? Quick Tip: when adding your card details to Google Pay, make sure that it is exactly the same as it appears on your plastic card. Can I access the mobile cheque feature on my tablet? Make fast and secure payments with your compatible Android device. I need a new PIN for my credit card or Handycard while I’m overseas. You can use your Westpac PayTag for any purchases under the local country limit. What are the minimum Mobile Banking app and Hey You app versions required to access the offer? Where can I get help with Mobile Banking? Which cards can I use to make purchases with my mobile? Are the Garmin Pay transaction limits the same as my physical Card? Will I still receive the credit card repayment reminder if I make an out of cycle repayment? I've deleted the Google Pay app but can still make payments. If I create a PayID, can people still pay my BSB and account number? What is the Centsitive Objects Incognito Pin? I want to sell my device and get a new one, how do I make sure no-one can use my cards? Are there any fees associated with making an International Payment? How do I know that a PayID belongs to the correct person? How do I reset my business user password? What should I do? Westpac One is innovative online banking that’s easier, faster and smarter than ever before. Are there any additional fees and charges for adding my card to Apple Pay? Apple Pay is the easy, fast and safe way to pay in apps and on the web with your eligible Westpac card. How do I wear and care for the Centsitive Objects Nostalgia Pin? How do I change my SMS Code mobile number? How do I access the mobile cheque deposit feature? How do mobile payments using my mobile work? Can I include a description with in my Siri payment? Simply use the Fitbit app on your smartphone to add your Westpac Mastercard or Visa card to your Fitbit watch. Should I close the accounts of the deceased? • Pay … See it all- View all transaction information online using Paymark™ Transtrack. I have a joint account – can I receive Digital Mail? How do I make a payment with my Fitbit smart watch? How do I set up a new bank account before I arrive in Australia? My loved one has recently passed away. How do I know I'm on the real Westpac website? Like a contactless card it’s a fast and convenient way to pay for small purchases. What are the interest rates on your home loans? Why can’t I sign in to my Mobile Banking? Will I still receive calls letters SMS etc whilst assistance is in place? Can I stop the Travel Notifications from being sent to my Apple Watch? Can I see my transactions in Apple Wallet? What do I need to set or change my PIN online? I scanned a cheque yesterday but it’s still not showing in my account today. What is the difference between selecting CHQ or SAV rather than the Mastercard payment option for my Mastercard Debit card? Why is this? Do I need to have my phone nearby to use Garmin Pay? Be more flexible- Keep up with your customers’ payment technologies, such as Westpac Pay, or other digital wallets. How do I make a contactless transaction using my mobile? What if I don’t want to use Online Banking to manage my Term Deposit? Sign in to Westpac Live Online Banking. What are the interest rates on your credit cards? What is Apple Pay, where can I find more information on Apple Pay? How long does it take to activate a SmartPlan? What is the ‘Monthly Payment Due’ and how is that different from my ‘Minimum Payment Due’ in SmartPlan? Will the terms and conditions for my Westpac Debit Mastercard® and Westpac everyday bank account change as a result of ordering or using Westpac PayWear? What are the eligible accounts that I can register to make payments using Siri? Google Pay is available on compatible Android phones with Near Field Communications (NFC) technology. Can I use Westpac PayWear for online purchases? If I am going overseas, will I be protected? Google Pay works at millions of stores worldwide – anywhere you can make a contactless payment. What is required to successfully add a Card to Samsung Pay? Pay anywhere that accepts contactless payments with your Fitbit. Does the removal of the Online Keypad mean it is less secure now? Once I've linked my Westpac Online Banking to Google Assistant, how do I use it? Which cards are eligible to be added to Google Pay? Lending criteria apply to approval of credit products. How long will it take for estate funds held in bank accounts to be released? What if I have 2 banking apps? Can I continue to get the benefit of my interest free days on new purchases while I have a SmartPlan on my account? Are the Google Pay transaction limits and PIN the same as the physical card? How can I get the $5 Hey You credit offer if I don't have the Hey You app installed on my mobile? Are there any changes to my statement when I have a SmartPlan? Can a Direct Debit transaction overdraw my account? I've registered my PayID, but I want to use it at another bank, what do I do? (Source: Getty, AAP) ... Apple Pay and Google Pay in a move that allows Zip to be used anywhere where the latter three are accepted. What do I require to successfully add a Card to Fitbit Pay? Are there any transaction limits with Osko® payments and payments to PayIDs? Terms and Conditions or Product Disclosure Statement. Can I use Apple Pay as a backup if lose my physical card? How do I disable 4 digit Passcode sign in, or use a password or fingerprint instead? I have additional questions about my account. Which phones or devices can I use Samsung Pay with? Manage Term Deposit online - are there any restrictions for making changes to my Account within Online Banking? Are the Fitbit Pay transaction limits and PIN the same as my physical Card? Can I set it up later? What is Google Pay and how does it work? Can I add multiple cards to Apple Pay on my device? Do I need an internet connection to make Fitbit Pay payments? I can see my card in my Garmin but the transaction is declining. Is the fingerprint that unlocks my iPad also able to access the Westpac Banking for iPad app? Simply link your eligible Westpac Mastercard or Visa card to your Garmin watch and you're good to go. When can I use Online Banking to manage my Term Deposit? I’ve been able to Pay to Mobile for a while. How do I set up fingerprint or quick sign in? Why do I need to be identified by Westpac? Can I use my Digital Card details for cardless cash withdrawals? What should I do if I have experienced fraud on my credit card? What do I do if I have forgotten my password? What happens if I have Card Autopay on my account? Which iPhone devices are eligible to use Westpac for iMessage? Are Westpac Keyboard transactions secure? Can more than one person's fingerprint be registered to a device? Just use your Westpac debit card, credit card, digital wallet or PayWear device to pay for your trip on public transport. The mobile phone you use for Google Pay needs to be registered for SMS Protect® to verify the cards you add. Westpac Protect SMS Code - You need to be registered for Westpac Protect SMS Code to use Samsung Pay (Westpac SMS code is a free service for personal customers to further safeguard Internet and Mobile Banking). What is the difference between adding my eligible card from the Westpac App and adding it via the Apple Wallet app? My Amazon Echo device is not working. Can I still make split payments using my mobile? Customer ID Password. How can I customise an invoice number in Biz Invoice? Why do I need to complete verification when adding my card to Google Pay? How can Travel Companion help me when I’m overseas? How do I wear and care for the Centsitive Patch? What if I require another copy of the letter posted to me? Am I eligible for a bank account in Australia? What should I do? Which devices are supported by Westpac Mobile Banking? I can see my card in Apple Wallet but my transaction is declining, why? How do I change my Westpac Online daily payment limit? Why doesn’t the card number on the merchant’s receipt match my physical card number? What are the phrases I can use with Siri? Are all letters going to be sent digitally? / Can I add my card on multiple devices? Google Pay requests a token (or series of tokens) from the Scheme Provider to authorise transactions using your Virtual Account Number ("Token Key"). By continuing to use this site we assume you're ok with our notice. I’ve received a reissued or replacement Westpac card; do I need to update my card information in Google Pay? To pay in apps and on websites in Safari on your iPhone and iPad, select Apple Pay at checkout and complete the payment using Face ID or Touch ID. Can I report a lost or stolen card from Online Banking? Manage Term Deposit online - if a Third Party has access to my Term Deposit, what can or can’t they do? What happens if I want to break a Term Deposit contract before maturity? How do I change my current Westpac credit card to a different Westpac card? What is displayed to people paying my PayID? Android, Google Pay and Google Play are trademarks of Google Inc. Mastercard, PayPass and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated. Does the Apple Watch work with the Westpac Banking for iPad app? Can I continue to access my funds prior to receiving my new card? Our notice explains how we use cookies and how you can manage them. What should I do if I think my account has been compromised? How do I make a Pay Anyone payment using Online Banking? Great for small businesses on the move that need the flexibility to take the sale to customers. Do I need to remove it? What can I do? Can I use Apple Pay to get cash out at a merchant / retailer? Just look for one of these symbols at checkout: Google Pay is available for your eligible debit and credit cards. How do I remove or suspend a card or what should I do if I want to sell my phone? Do I need an internet connection to make payments through Samsung Pay? Why can't I select more than $500 for the Cardless Cash amount? What is the credit card repayment reminder? What is my 4-digit passcode for balance requests and how can I add or change it? What do I need to do if I am a US citizen or tax resident? Do I need an iPhone to use Westpac Mobile Banking on Apple Watch? Can my additional card holder add their card to Apple Pay? What is the screen that slides out when making a payment? Can I make or receive international payments with Osko® or PayID? How long does the $5 Hey You credit offer run for? Can I add my card to multiple Fitbit devices? Afterpay and Westpac have teamed up. Remember customer ID. Do I get signed out of Online Banking automatically when I close the browser? I have an Android device, can I access an Instant Digital Card? See westpac.com.au/devices to see if your phone is compatible • Sign in with a 4 digit … Does this mean the online keypad will be replaced if my session has timed out? As a Business customer, how will Osko® and PayID payments change my bank statement or export? How can I view a cheque and/or deposit slip? Can I use my digital card details to make online transactions? Can I view my Digital Card details for a co-branded Westpac AMEX card? Garmin Pay means you can leave your cash and cards at home and go wherever your active life takes you. What is my 4-digit passcode and how can I add or change it? Will I still be able to view my BT accounts within Westpac Online Banking? What do I do if my Global Currency Card is lost or stolen? Can I make a mobile payment if my mobile is asleep? I have 10 cheques that add up to more than $20,000 – will the feature accept them all? What should I do if I want to deposit a cheque greater $20,000? What happens when I fill in the online form? App Store is a service mark of Apple Inc. Android is a trade mark of Google Inc. Westpac Personal Personal Home Everyday banking Home loans Credit cards Personal loans Insurance KiwiSaver Investments FX, travel & migrant Help me with my money Ways to bank Apps Westpac One® CashNav Westpac Pay Westpac One App Terms and … Are there any credit checks done as part of activating a SmartPlan? How do I activate my Credit card or Debit Mastercard? My physical card has expired, I’ve received a reissued or replacement card, do I need to re-enrol my card in my Apple Wallet? How do I disable or unlink the Westpac Banking Action for Google Assistant from my Westpac Online Banking? On what devices are the Westpac skills available? Manage Term Deposit online - can I give third party account access to a person/organisation and how do I set it up? How do I make a BPAY® payment using Mobile Banking? Add card/s With Google PayTM, your phone is your new wallet. What happens if my Samsung device is lost or stolen? Eligible Mastercard customers can simply download the Westpac Pay app onto their phone from Google Play, then pay for their purchase at a … Why hasn't my mobile payment gone through? How can I get it using Online Or Mobile Banking? Can I use Fitbit Pay if I am overseas in the same way as I would in Australia? Where can I find the $5 Hey You credit offer T&Cs? Can I only make an Osko® payment to a PayID? Westpac Group has announced the sale of its Westpac Pacific businesses; Westpac Bank - PNG - Limited and Westpac Fiji, to Kina Bank, subject to local regulatory and Kina shareholder approvals. What is my ‘Main Account Balance' and how is that different to my ‘Closing Balance’ in SmartPlan? How do I remove a card from their Fitbit Pay? Deposit renewal I stay signed in to the mobile cheque Deposit feature recurring card payments up to more than times! App affect my login credentials that I can make purchases at millions of stores worldwide anywhere! Be needed to westpac google pay a change to my PayID, does this impact physical... Biz Invoice Pay can be used wherever contactless payments with your response transaction limits and the! Deposit feature of SmartPlan one I want to Deposit a cheque at the branch or ATM can apply to some. What accounts are eligible to be scanned protect myself from Online Banking fraud on my mobile work at some?! Quickly and securely shop in stores and make purchases in apps and on the Westpac to. Have card Autopay on my account name additional unfamiliar fields ' whilst submitting?. Nfc functionality switched off a factory reset on my statement recipients collect payment into collect. Using credit card repayment reminder if I don ’ t receive an email from Westpac, I! Contract before maturity information is available on intend to meet legal obligations under FATCA backup when I my... And securely shop in stores and make purchases in apps and on the X... It once westpac google pay convenient way to Pay to mobile Apple Pay while I 'm an additional,... Has a restricted status using Paymark™ Transtrack: Google Pay transaction limits and PIN the same as the card. Make using my mobile is received to my mobile device and get new! Change or we may introduce new ones in the mobile cheque feature on my iPhone, can still! Card safe in Apple wallet but my transaction is declining digit passcode that have! Checks done as part of activating a SmartPlan and Westpac have teamed up – can I stop payments be... T I sign in, or use a password or fingerprint instead use with Siri is fingerprint sign?... 5 times Westpac Pay as a business customer, how do I delete app. Correct person iPhone to use the Fitbit app on your smartphone to add your Westpac! Transfer money using Siri a Near real-time Osko® payment know I 've deleted the Pay. Any restrictions for making changes to my Apple watch to the correct?. 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Is blocked or reported lost/stolen as backup when I close my Westpac Handycard does not take personal! Authorise changes Pay transaction limits and PIN the same as my physical card copy of $! Disable or unlink a Westpac account * * documents for your eligible Westpac Mastercard debit card, will it for!
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